How to set up Cox Mini Box remote to TV — step-by-step

Quick checklist (what the client needs)

Cox Mini Box and Cox remote
Fresh batteries in the Cox remote
TV switched on and connected to the Mini Box (HDMI or coax)
Mini Box powered on and showing a picture
A clear line of sight between remote and box

Help and Support

Method 1 — Recommended: On-screen Remote Setup (easy & reliable)

Turn on the TV and the Cox Mini Box. Wait until you see the Cox screen.
Press Home (or Menu) on the Cox remote.
Go to Settings → Equipment → Remote or Remote Setup (menu names vary).
Choose Program Remote or Set up remote for TV.
Select TV and then choose your TV brand from the list.
Follow the on-screen instructions — typically you will be asked to:
- Press the Power button on the remote repeatedly until the TV turns off, or
- Press Volume Up / Volume Down to check if the TV volume changes.
When the TV responds, select Save / Yes / OK on screen to store the code.
Test Power, Volume, and Mute. If any function fails, repeat and try another brand entry.

Method 2 — Manual Code Entry (if on-screen option not available)

Turn on the TV.
Press and hold the TV button (or Setup) on the remote until the LED light stays on or blinks.
Enter the 3- or 4-digit code for your TV brand (from the remote manual or code list).
Press Power once. If the TV turns off, press Save or Setup to lock the code.
Test Volume and Power. If it didn’t work, try the next code in the list.

Tip: If you don’t have the code list, use the Code Search method below.

Method 3 — Code Search / Auto Search (if you don’t have codes)

Turn the TV on.
Hold the TV or Setup button until the LED stays on.
Press CH+ (or the search button) repeatedly — the remote will cycle through codes automatically.
Watch the TV: when it turns off or responds, immediately press OK / Enter / Save to store that code.
Test Power and Volume. If Volume doesn’t work, continue the search or try again.

Alternative: Use HDMI-CEC (no programming needed, if supported)

On the TV, enable HDMI-CEC in settings (brand names: Anynet+, Bravia Sync, Simplink, VIERA Link, etc.).
On the Cox Mini Box, enable any HDMI control option (if present).
Restart both devices. The Cox box may then control TV power/volume automatically.

Note: HDMI-CEC behaviour varies by TV model — sometimes only power works, sometimes volume works too.

Reset / Re-try (quick fixes)

Replace remote batteries.
Remove batteries for 30 seconds, press any button, then reinsert batteries and try again.
If remote has a reset option in the manual, follow that to clear previous codes, then reprogram.
Ensure nothing blocks the IR sensor on the Mini Box.

Troubleshooting (common problems & quick fixes)

Remote does nothing → Replace batteries; point directly at box; remove obstacles.
Remote controls box but not TV power/volume → Re-run on-screen setup and try a different TV brand code; try code search.
Volume works but power does not → Try another code or enable HDMI-CEC.
Intermittent control → Check battery contacts, ensure line of sight, try new batteries.
Still not working → Try a universal remote or contact Cox support for remote model-specific help.

One-line WhatsApp message clients can use

“Hi — please turn on your TV and Cox Mini Box, press Home → Settings → Equipment → Remote Setup on the box, choose your TV brand and follow the on-screen steps to pair the remote. If that fails, try code search or call us.”

Printable one-page checklist (copy to send)

Put fresh batteries in the Cox remote.
Turn on TV + Cox Mini Box (showing Cox screen).
Home → Settings → Equipment → Remote Setup.
Select TV brand → follow prompts (press Power / Volume until TV responds).
Save settings → test Power/Volume/Mute.
If fail → try manual codes or Code Search.
If still fail → try HDMI-CEC or contact support.